Bosch Integral TH13 Istruzioni per gli Interventi

connected to ISDN Telecommunications Systems IntegralOperating InstructionsWe give you the edge.TelephoneHigh ComfortIntegral TH 13

Get to know your telephone10Basic operating principlesSelecting functions in the menukey. The menu appears.or Press the up or down arrow key until the

Customise your telephone100Setting macro functionsAssigning partner diversion to a function keyScroll to theFurther functions:menu item.Confirm your s

Customise your telephone101Setting macro functionsEnabling a function keyScroll to theFurther functions:menu item.Confirm your selection.Scroll to the

Customise your telephone102Telephone settingsYou can set y our telephone according to your individual needs. This function givesyou the option, for ex

Customise your telephone103Automatic tone dial (DTMF)Your telephone has been set as standard to send the pressing of a key as a tonewhen dialing durin

Customise your telephone104Automatic tone dial (DTMF)Deactivating the automatic tone dial (DTMF)Scroll to theFurther functions:menu item.Confirm your

Customise your telephone105Activating the key beepYou can set the telephone to indicate the pressing of a key by a beep (key beep).Activating the key

Customise your telephone106T ime ZonesThe current time of 26 cities can be displayed.Viewing the time zoneScroll to theAlternate time zonemenu item.Co

Customise your telephone107Private User Mobility-With your personal call number you can simply log in to every telephone within yoursystem. This allow

Customise your telephone108Saving personal dataYour personal telephone settings can be s tored locally in the telephone unit, as wellas centrally in t

Customise your telephone109Saving personal dataImmediate local data savingScroll to theFurther functions:menu item.Confirm your selection.Scroll to th

21 Müller 12.04.1999 16:50Telephone statusTurn off ringingFurther destinations with key →•Bert Köpk SammMatt Breh Klin Völl12345Get to know your telep

Customise your telephone110Saving personal dataDeactivating local data savingScroll to theFurther functions:menu item.Confirm your selection.Scroll to

Customise your telephone111Saving personal dataCentrally saving data immediately -Scroll to theFurther functions:menu item.Confirm your selection.Scro

Customise your telephone112Saving personal dataBlocking central data savingScroll to theFurther functions:menu item.Confirm your selection.Scroll to t

Customise your telephone113Setting VIP functions-With appropriate preparations you can set special functions between the telephonesof your system. For

Customise your telephone114Setting VIP functions-Automatic call answering (Handsfree answer back)Scroll to theFurther functions:menu item.Confirm your

Customise your telephone115Setting VIP functions-Using an executive telephone as intercom to the reception areaSetting the executive set:Scroll to the

Customise your telephone116Setting VIP functions-Using an executive telephone as intercom to the reception area (cont.)Setting the secretary’s set:Scr

Customise your telephone117Setting VIP functions-Using an executive telephone as intercom to the reception area (cont.)Setting the secretary’s set (co

Customise your telephone118Setting VIP functions-Sending a message from the executive set to the secretary’s set that is busySetting the executive set

Customise your telephone119Setting VIP functions-Sending a message from the executive set to the secretary’s set that is busy(cont.)Setting the secret

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Customise your telephone120Setting VIP functions-Announcements from the executive setSetting the executive set:Scroll to theFurther functions:menu ite

Customise your telephone121Setting VIP functions-Announcements from the executive set (cont.)Setting the secretary’s set:Scroll to theFurther function

Customise your telephone122Setting VIP functions-Using the VIP functionsUsing the Announcement / Intercom functions:SecretaryPress the corresponding d

Customise your telephone123Setting VIP functions-Deactivating all VIP functionsScroll to theFurther functions:menu item.Confirm your selection.Scroll

Customise your telephone124Setting VIP functions-Deactivating VIP functions for certain telephones(”Receiving VIP functions” must be set to ”Authorise

Handsfree answer backCustomise your telephone125Setting VIP functions-Menu items that prepare your telephone for receiving VIP callsA s hort signal to

Customise your telephone126Setting VIP functions-off: The VIP function is not available.Authorised users: The VIP functions are only available for sub

Customise your telephone127Setting audio, contrast and languageYou can modify various audio settings as well as the contrast of the display.You can al

Customise your telephone128Setting audio, contrast and languageAdjusting audio and contrastScroll to theFurther functions:menu item.Confirm your selec

Customise your telephone129Setting audio, contrast and languageChanging the language for the display and the MinimailScroll to theFurther functions:me

Get to know your telephone13Make it easy on yourselfAdjust volumeYou can adjust various acoustic settings , such as the ringing of the handset or theh

Customise your telephone130Activating the CSTA Answer Call-If your telephone network and your PC network for CSTA (Computer Service Tel-ephony Applica

Customise your telephone131Activating call monitoring when AEI--dialingYou can connect your telephone to a PC and operate the phone with according s o

Extras for your telephone132Konf--Tel external handsfree equipment-You can connect the “Konf--Tel Conference Unit 101/AEI” handsfree device to theAEI

Extras for your telephone133Konf--Tel external handsfree equipment-Activating Konf-TelScroll to theFurther functions:menu item.Confirm your selection.

Extras for your telephone134DSS module-The TENOVIS Service can connect up to two DSS modules to your telephone.(DSS module = Direct Station Select mod

Extras for your telephone135DSS module-Dialing with the DSS m oduleLift the handset.Press the DSS key for the desired subscriber.For partner keys the

Extras for your telephone136Handsfree with auxiliary loudspeaker-You can connect an auxiliary loudspeaker to your telephone for improved handsfreequal

Extras for your telephone137Handsfree with auxiliary loudspeaker-Setting an auxiliary loudspeakerScroll to theFurther functions:menu item.Confirm your

ACWhen in doubt, look it up138Overview of the telephone functionsIf you do not know what is concealed behind a function name—such as Code dial—then yo

DWhen in doubt, look it up139Overview of the telephone functionsCorrect entered digits e. g.for call diversion. You can delete the individualcharacter

...Deutsch/English/Français/ItalianoDeutsch/English/Français/ItalianoSpecifying languageDeutschEnglishFrançaisItaliano...DeutschSetting Mailtext langu

EGHIWhen in doubt, look it up140Overview of the telephone functionsYou can dial your personal emergency number at any time, even if the tele-phone is

LMWhen in doubt, look it up141Overview of the telephone functionsUpdate the time and partner / line display as well as the displays of theDSS module.Y

OPRWhen in doubt, look it up142Overview of the telephone functionsSend a short message to one or more people.To check whether you have received a Mini

STVXWhen in doubt, look it up143Overview of the telephone functionsDuring a connection you can change the dialing procedure to remotelyoperate an answ

When in doubt, look it up144Overview of the telephone functionsOnce you switch off the Second call, no further calls are indicated during acall.i• Fun

ACWhen in doubt, look it up145DisplayThe display provides you with important information on the connections and settingsof your telephone. This includ

DHLWhen in doubt, look it up146DisplayA c all that has not been assigned directly to either you or your colleagueswas not taken. You c an view the cor

MNPRSWhen in doubt, look it up147DisplayThere is a message for you in the Voice Mail.Someone has tried to reach you while you were out or your line wa

TWhen in doubt, look it up148DisplayYour telephone is locked. To unlock it, select the ”Lock” menu item andenter your PIN (Personal Identification Num

BCWhen in doubt, look it up149Further displaysThe loudspeaker on the telephone is activated (Call monitoring).Loudspeaker and microphone on the teleph

Telephoning as usual15Making a callYou can use the telephone as usual within and outside your telephone system.Internal: Dial the desired extension nu

DEFLMNWhen in doubt, look it up150Further displaysThe connection has been ended.The connection has been ended because your call partner has hung up.Th

PWhen in doubt, look it up151Further displaysThe feature desired is not available.No callers have been entered in the call list.There are no entries i

RSTUWWhen in doubt, look it up152Further displaysSymbol for a further connection that came about by means of a refer back.You can mediate to this conn

When in doubt, look it up153Further displaysThis entry is not possible. Check if you have entered everything correctly.i• Functions which are labeled

When in doubt, look it up154Display during emergency operationIn case of a power outage your telephone is automatically set to emergency oper-ation. T

AWhen in doubt, look it up155Menu items on the displayDepending on the functions you are currently using, the menu items for selectingthe next operati

When in doubt, look it up156Menu items on the displayIf you have connected a PC you can then use PTM (”Personal TelephoneManager”, a Windows program)

BWhen in doubt, look it up157Menu items on the displayYou can activate the team function ”Announcements with acknowledge-ment”. To be able to use this

CWhen in doubt, look it up158Menu items on the displayIf a subscriber you c all is occupying the line, you can activate a signalwhich lets you know wh

When in doubt, look it up159Menu items on the displayYou can switch the call recording on or off. This function improves the re-cording of c alls. To

Telephoning as usual16Making a callCalling within your telephone systemLift the handset...Enter the call number.Using the destination keys to make ca

DWhen in doubt, look it up160Menu items on the displaySetting the display lighter or darker.Setting the call charges display from DM to Euros.The conn

When in doubt, look it up161Menu items on the display-- To delete all entries in the redial memory.-- All entries in the call list are deleted.-- All

When in doubt, look it up162Menu items on the displayFor viewing the call list. The call list contains all calls which you did notanswer (Providing Th

EWhen in doubt, look it up163Menu items on the displayEntries you can assign to a DSS module.Allocation: Store a call number on a key of your DSSmodul

HIWhen in doubt, look it up164Menu items on the displayYou can enter your appointment as a short text. The text appears in thedisplay at the appointed

KLWhen in doubt, look it up165Menu items on the displayAllocation: Storing a c all number as an emergency number, which you canthen dial when the tele

When in doubt, look it up166Menu items on the displayYou can have calls to another line indicated on your telephone, as well aschange the line display

MMode of operationNWhen in doubt, look it up167Menu items on the displayAlternating between your first call partner and a refer--back subscriber.Opens

OWhen in doubt, look it up168Menu items on the displayIf you wish to see the next entry.The next entry is displayed.You can enter a new call number in

PRWhen in doubt, look it up169Menu items on the displayYou can set the parity here for the control of your telephone. The settings”None”, ”Even” and ”

Telephoning as usual17Making a callDialing the last call number again (Redial)Lift the handset.Press the Redial key to dial the last call number again

When in doubt, look it up170Menu items on the displayYou can determine how refer--back with destination keys is to be carriedout.R-key:To carry out a

SWhen in doubt, look it up171Menu items on the displayYou can switch the ringing tone on or off.If you have switched the ringing tone off, incoming ca

When in doubt, look it up172Menu items on the displayYou can switch off the second call function (also possible when telephon-ing) if you do not wish

TWhen in doubt, look it up173Menu items on the displayEnter a specification (e. g. ”proprietary”).Select the language for the display. The available l

UWhen in doubt, look it up174Menu items on the displayConnecting an additional caller with a refer--back subscriber.Tests the volatile memory that sto

VXWhen in doubt, look it up175Menu items on the displayStore this call number as a VIP number, meaning that the subscriber withthis number is authoris

When in doubt, look it up176Ringing and handset tonesTones for internal and external callsNormal ringing tone for external calls:This tone can be swit

When in doubt, look it up177If something i s not workingThe incorrect date and time are displayedSelect the menu item ”Request time/part/line/DSS”.Dat

When in doubt, look it up178If something is not workingA function is not executedThis function may need to be enabled by the TENOVIS Service first.The

When in doubt, look it up179Testing the telephoneYou can test various functions of your telephone.You cannot be called as long your telephone is in th

Telephoning as usual18Making a callDeactivating the call number and call charges displaysDuringacall:Scroll to theCall number display On/Offmenu item.

When in doubt, look it up180Signing up for automatic call distribution-The TENOVIS Service needs to set a personal call number (max. of 5 digits) and

When in doubt, look it up181GlossaryActivating, Connection, 26AEI-interface, 136, 155Alerting tone, 87Announcement, 120, 126Announcements withacknowle

When in doubt, look it up182GlossaryCTI Agent, 26Current settings, 145Cut--in, 160On another call, 19Date/Time, 11Deputy k ey, 74Destination key, 16De

When in doubt, look it up183GlossaryKonf--Tel, 132Konftel CU 101/AEI handsfreeequipment, Connecting, 133Letters, 12Listening to messages, 48Lock, 61,

When in doubt, look it up184GlossaryQuery answering machine (DTMF), 173Redial, 17According to time, 17Refer--back, 27With destination keys, 170Release

When in doubt, look it up185GlossaryVIP c all, 126VIP functionsAnnouncement, 120Deactivating, 123Handsfree answer back, 114Intercom, 115On/off, 126, 1

Tenovis GmbH & Co. KG · AustriaHüttenbrennergasse 5 · A-1030 WienT+43 (0)1 87870-0F +43 (0)1 87870-7370N.V. Tenovis S.A. · BelgiumRue Henri Geness

Telephoning as usual19Making a callCutting in on another call -If you need to talk to some one whose line is busy:Scroll to theCut-inmenu item.Confirm

Familiarise yourself with your telephone2Important notesWhat you should definitely read-- Your TH 13 and all keys at a glance (see Pages 6/7)-- Basic

Telephoning as usual20Making a callCalling via the system from a remote phone -You can call from outside of the telecommunication system to conduct an

Telephoning as usual21Accepting callsYou can lift the handset and speak with the caller as usual.Alternatively, you can answer the call by pressing th

Telephoning as usual22Accepting callsWhen you receive a callYour telephone rings. The call is shown in the display.Lift the handset.When another phone

Telephoning as usual23Handsfree modeYou can activate the loudspeaker of your telephone in order to hear the caller outloud in the room.You can also ac

Telephoning as usual24Handsfree modeHearing the caller through the loudspeaker (Call monitoring)Duringacall:Activate the loudspeaker. You can hear the

Telephoning as usual25Making several connections simultaneouslyYou can accept or refuse an additional call (call waiting) during an existing c onnec-t

Telephoning as usual26Making several connections simultaneouslyAccepting an additional call (Second call)Press the ”Interchange” function key F1. You

Telephoning as usual27Making several connections simultaneouslyRefusing an additional callScroll to theRefuse callmenu item.Confirm your selection.Con

Telephoning as usual28Making several connections simultaneouslyForwarding a second callerDuringacall:Press the ”Interchange” function key F1. You are

Telephoning as usual29Making several connections simultaneouslyCalling two parties s imultaneously (Conference)Duringacall:Initiate refer--back. The c

3Table o f ContentsFamiliarise yourself with your telephoneImportant Notes 2...Your TH 13 at a glan

Telephoning as usual30Making several connections simultaneouslyDisconnecting selective c onference subscribersDuring the c onference:If necessary, sel

Telephoning as usual31Call diversionYou can divert calls to another connection within your telephone system.You can also activate an additional call--

Telephoning as usual32Call diversionDiverting calls for your telephonePress the ”Divert” function key F2.Scroll to theCall div. tomenu item...Enter t

Telephoning as usual33Call diversionChanging call diversion from another phone -You can call from outside of the telecommunication system to set up or

Telephoning with convenience34Who called? (Call list)If you do not to answer a call, the day of the week and time of the call will be storedin the cal

Telephoning with convenience35Who called? (Call list)Dialing a number from the call list”New call list entry” appears in the idle display.Scroll to th

Telephoning with convenience36Who called? (Call list)Deleting all entriesPress the function key ”Call list” F3.Scroll to the desired menu item, e.g.06

Telephoning with convenience37Using the telephone bookYour telephone has a personal telephone book. You can use it to store up to 268call numbers, whi

Telephoning with convenience38Using the telephone bookDialing a call number from the telephone bookCall up the telephone book.orNPress a digit key wit

Telephoning with convenience39Using the telephone bookViewing entries in the telephone bookCall up the telephone book.Scroll to theDisplay listsmenu i

4TH 13 an Integral 33Using the telephone with partnersUsing the telephone with partners - 64...Using the telephone wi

Telephoning with convenience40Using the telephone bookStoring a number as a noteDuringacall:Call up the telephone book.Scroll to theNew entrymenu item

Telephoning with convenience41Using the telephone bookAssigning a call number in the telephone book to a destination keyCall up the telephone book.orN

Telephoning with convenience42Using the telephone bookStoring a call number in the telephone book as a DSS destination -Call up the telephone book.orN

Telephoning with convenience43Using the telephone bookStoring an emergency number or own call numberCall up the telephone book.orNPress a digit key wi

Telephoning with convenience44Storing all incoming calls (Talk list)The talk list stores a maximum of 10 subscriber call numbers from which you havebe

Telephoning with convenience45Storing all incoming calls (Talk list)Displaying and selecting the talk listScroll to theDisplay talk listmenu item.Conf

Telephoning with convenience46Storing all incoming calls (Talk list)Deleting all entriesScroll to theDisplay talk listmenu item.Confirm your selection

Telephoning with convenience47Querying messages (Voice mail)-If your system is connected to a voice mail, callers can leave messages for yousimilar to

Telephoning with convenience48Querying messages (Voice mail)-Diverting all calls to the voicemailPress the ”Divert” function key F2.Scroll to theCall

Telephoning with convenience49View call chargesAll call charges incurred s ince the last reset are stored and totalled in your tele-phone system. You

5Table of ContentsWhen in doubt, look it upOverview of the telephone functions 138...Display 145...

Telephoning with convenience50View call chargesView call chargesScroll to theChargesmenu item.Confirm your selection.Switching the call charges displa

Telephoning with convenience51View call chargesMetering the call charges for private calls and projects -So you want to dial a c all number with a pro

Telephoning with convenience52Reminding yourself (Appointments)Your telephone can remind you of important appointments. Up to ten appointmentscan be e

Telephoning with convenience53Reminding yourself (Appointments)Entering a new appointmentScroll to theAppointmentsmenu item.Confirm your selection.Scr

Telephoning with convenience54Reminding yourself (Appointments)Reminder messageA s ignal tone will sound at the appropriate time and the appointment m

Telephoning with convenience55Sending and receiving textsYou can send a short message to one or more people. You have up to 10 textsavailable to you.-

Telephoning with convenience56Sending and receiving textsSelecting and sending a prepared text messageScroll to theMessagemenu item.Confirm your selec

Telephoning with convenience57Sending and receiving textsEditing and sending a prepared text messageScroll to theMessages:menu item.Confirm your selec

Telephoning with convenience58Sending and receiving textsComposing and sending your own text messageScroll to theMessagemenu item.Confirm your selecti

Telephoning with convenience59Sending and receiving textsSending a text message to all subscribersScroll to theMessagemenu item.Confirm your selection

Familiarise yourself with your telephone6Your TH 13 at a glanceDisplayThe displays assist you inoperating the phoneDisplay keysfor v arious purposes--

Telephoning with convenience60Sending and receiving textsViewing and deleting received text messagesThe following message appears in the idle display:

Telephoning with convenience61Locking the telephoneYou can protect the telephone against unauthorised use by locking it with a PIN(Personal Identifica

Telephoning with convenience62Locking the telephoneChanging the PIN (Personal Identification Number)Scroll to theLockmenu item.Confirm your selection.

Telephoning with convenience63Locking the telephoneUnlocking the telephoneIn the idle display:Scroll to theTelephone lockedentry.Confirm your selectio

Using the telephone with partners64Using the telephone with partners-The Tenovis Service can connect up to 16 telephones of your system with eachother

AUsing the telephone with partners65Using the telephone with partners-Information in the partner displayFlashes alternately with the partner display:

Using the telephone with partners66Using the telephone with partners-Diverting calls from one partner to anotherScroll to theFurther functions:menu it

Using the telephone with partners67Using the telephone with partners-Activating partner beepScroll to theFurther functions:menu item.Confirm your sele

Using the telephone with partners68Using the telephone with partners-Forming a partner group -Scroll to theFurther functions:menu item.Confirm your se

Using the telephone with partners69Using the telephone with partners-Reducing a partner group -Scroll to theFurther functions:menu item.Confirm your s

Familiarise yourself with your telephone7All keys at a glanceDigit keys with letters:for dialing call numbers andentering c odes. The alphabeticlabell

Using the telephone with partners70Using the telephone with partners-Restricting partner signaling -Scroll to theFurther functions:menu item.Confirm y

Using the telephone with partners71Using the telephone with partners-Assigning partners to different destination keysScroll to theFurther functions:me

Using the telephone with partners72Using the telephone with partners-Assigning a partner to the DSS module -Scroll to theFurther functions:menu item.C

Using the telephone with partners73Using the telephone with partners-Deactivating the partner displayScroll to theFurther functions:menu item.Confirm

Using the telephone with partners74Using the telephone with partners-Setting a deputy keyScroll to theFurther functions:menu item.Confirm your selecti

Using the telephone with partners75Using the telephone with partners-Engaging a line for a partnerYou can make a connection for a partner telephone fr

Using the telephone with Multiline76Using the telephone with Multiline-The TENOVIS Service has set up the telephone system so that you and each ofyour

Using the telephone with Multiline77Using the telephone with Multiline-Table of ContentsInformation in the display 78...

Using the telephone with Multiline78Using the telephone with Multiline-Information in the displayDisplay MeaningCall number/ nameYour telephone is idl

Using the telephone with Multiline79Using the telephone with Multiline-Answering calls when you are already on the phonePress the line key for the cal

Get to know your telephone8Special features of your telephoneThe display helps youThe displays also lead you through the operation of the phone step--

Using the telephone with Multiline80Using the telephone with Multiline-Initiating refer--backDuringacall:Initiate refer--back. The caller is waiting..

Using the telephone with Multiline81Using the telephone with Multiline-Setting call diversionScroll to theCall diversionmenu item.Confirm your selecti

Using the telephone with Multiline82Using the telephone with Multiline-Deactivating call diversionScroll to theCall diversionmenu item.Confirm your se

Using the telephone with Multiline83Using the telephone with Multiline-Dialing a number from the local call listA c all on a line assigned to you has

Using the telephone with Multiline84Using the telephone with Multiline-Locking a lineScroll to theLockmenu item.Confirm your selection.Press a line ke

Using the telephone with Multiline85Using the telephone with Multiline-Placing all lines on the DSS module -Scroll to theFurther functions:menu item.C

Using the telephone with Multiline86Using the telephone with Multiline-Assigning lines to different line keysScroll to theFurther functions:menu item.

AAUsing the telephone with Multiline87Using the telephone with Multiline-Activating line beepScroll to theFurther functions:menu item.Confirm your sel

Using the telephone with Multiline88Using the telephone with Multiline-Setting the info displayScroll to theFurther functions:menu item.Confirm your s

Using the telephone with Multiline89Using the telephone with Multiline-Sending a MinimailScroll to theMessagemenu item.Confirm your selection.Scroll t

Get to know your telephone9Basic operating principlesThe following pages provide a short description of the basic operating principlesof your telephon

Using the telephone with Multiline90Using the telephone with Multiline-Switching the line display on /offScroll to theFurther functions:menu item.Conf

Customise your telephone91Changing the mode of operationYou can change the mode of operation according to your needs. There are threedifferent ways th

Customise your telephone92Silence the telephoneYou can deactivate normal ringing, the signal tone and VIP ringing if, for example,you are in a meeting

Customise your telephone93Taking a call elsewhere (Following)-You can also use another telephone to set up call diversion for your own phone.You first

Customise your telephone94Taking a call elsewhere (Following)-Preparing the following process on your own telephoneLift the handset.Press the Star key

Customise your telephone95Taking a call elsewhere (Following)-Preparing the following process on your own telephoneLift the handset.Press the Hash key

Customise your telephone96Double CallYour telephone and another telephone ring simultaneously for the same incomingcall.Double call is set, activated

Customise your telephone97Setting function keysYou can assign frequently used functions to the function keys F1 -- F4 or to the dis-play keys. These f

Customise your telephone98Setting macro functionsYou can assign multiple--step macro functions to the function keys of your tele-phone. This, for exam

Customise your telephone99Setting macro functionsSetting a macroScroll to theFurther functions:menu item.Confirm your selection.Scroll to theMacro fun