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I-Remote Introduction 2-1

DOK-IWORKS-IREMOTE*V01-AW01-EN-P

2 Introduction

2.1 Overview of I-Remote

New possibilities in modern information and communication technology

are causing a change of structure within the industry in the field of

customer service.

By using I-Remote, you can access, diagnose and maintain remotely

located computers – all from your location at the company. In addition to a

substantial reduction in costs, this also results in an improvement in

service efficiency; this in turn is of benefit both to manufacturers and to

operators.

Using modern communication media such as the Internet together with

standardized communication mechanisms, connections can be made

worldwide via I-Remote.

TSrv_Globe.FH7

Fig. 2-1: I-Remote worldwide

1 2 3 4 5 6 7 8 9 10 11 12 ... 59 60

Rexroth IndraWorks 1
I-Remote 1
Remote Control Software 1
 2005 Bosch Rexroth AG 2
• D-97816 Lohr a. Main 2
Contents 3
1 Preface 5
1-2 Preface I-Remote 6
2 Introduction 7
2.2 I-Remote Features 8
2.3 Definition of Terms 8
2.4 Exclusions 9
2-4 Introduction I-Remote 10
3 System Requirements 11
3.2 Software 12
4 I-Remote Installation 13
Enter the license information 14
Installation_CTR_01.bmp 15
Installation_CLT_03.bmp 15
Enter license information 16
5 Running a Remote Session 19
FERNWART_WEB_01.bmp 20
FERNWART_WEB_02.bmp 21
FERNWART_WEB_03.bmp 21
FERNWART_START_01.bmp 22
FERNWART_START_02.bmp 22
FERNWART_START_03.bmp 23
FERNWART_START_04.bmp 23
FERNWART_START_05.bmp 24
FERNWART_START_06.bmp 24
FERNWART_START_07.bmp 24
FERNWART_START_08.bmp 25
Possible Dangers 27
7 System Overview 29
7-2 System Overview I-Remote 30
TeleserviceVerbund.JPG 31
LAN Connection via a Router 32
8 Installing a Modem 33
Installing a Modem I-Remote 34
Disk" button 34
MODEM_INSTAL_04.bmp 35
MODEM_INSTAL_05.bmp 35
9.1 General Notes 37
RAS_INSTAL_00.bmp 38
RAS_INSTAL_01.bmp 39
RAS_INSTAL_02.bmp 39
Fig. 9-4: Select connection 40
RAS_INSTAL_05.bmp 41
RAS_INSTAL_06.bmp 41
Network Connections 42
RAS_INSTAL_07.bmp 43
RAS_INSTAL_08.bmp 43
RAS_INSTAL_10.bmp 44
RAS_INSTAL_11.bmp 44
Configure the remote access 45
Configure callback safety 45
RAS_INSTAL_14.bmp 46
RAS_INSTAL_15.bmp 46
Finish the wizard 47
General Information 51
12 Service & Support 53
Kompetenz-Zentrum Europa 54
Europa (West) - Europe (West) 55
Europa (Ost) - Europe (East) 56
sanjay.nemade 57
Nordamerika – North America 58
Südamerika – South America 58
R911310612 60

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