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I-Remote Appendix B: Configuring a Remote Session 11-1
DOK-IWORKS-IREMOTE*V01-AW01-EN-P
11 Appendix B: Configuring a Remote Session
General Information
The remote session between the service PC and the control unit can be
freely configured with regard to important parameters such as
• security (user administration, access rights)
• transport protocol
• available functions on access
• WEB interface, etc.
The configuration can be edited using the "NetSupport Configurator"
application and is stored in the "CLIENT32.INI" file in the NetSupport
Manager directory of the control unit.
The "CLIENT32.INI" file configures the NetSupport Manager software on
the client PC. The NetSupport Manager software on the service PC does
not need to be specially configured. When establishing a remote session,
the configuration applies to both participants in the session, i.e. for the
service PC and for the client PC.
• Start the "NetSupport Configurator' application.
• Select the "Advanced" button in the start screen to call up the
advanced client configuration.
• Enter your password in the Security dialog box (the default setting here
is "Teleservice").
• In the configurator, double-click at the profile name 'Master Profile'.
• Carry out the configuration using the tabs provided and then confirm
by pressing the "OK" button.
• Store the configuration under File-Save; after the promptrestart the
client.
• Exit the "NetSupport Configurator".
• The configuration is now available on the PC in the "CLIENT32.INI" file
in the NetSupport Manager program directory.
• If the configuration has been made on the service PC copy this file into
the NetSupport Manager program directory of the client PC.
• Then restart NetSupport Manager on the client PC.
The new configuration is then valid on the client PC.
Note: Please use the documentation and online help delivered with
NetSupport Manager, to adjust the configuration.
Step-by-step configuration
- Rexroth IndraWorks 1
- I-Remote 1
- Remote Control Software 1
- 2005 Bosch Rexroth AG 2
- • D-97816 Lohr a. Main 2
- Contents 3
- 1 Preface 5
- 1-2 Preface I-Remote 6
- 2 Introduction 7
- 2.2 I-Remote Features 8
- 2.3 Definition of Terms 8
- 2.4 Exclusions 9
- 2-4 Introduction I-Remote 10
- 3 System Requirements 11
- 3.2 Software 12
- 4 I-Remote Installation 13
- Enter the license information 14
- Installation_CTR_01.bmp 15
- Installation_CLT_03.bmp 15
- Enter license information 16
- 5 Running a Remote Session 19
- FERNWART_WEB_01.bmp 20
- FERNWART_WEB_02.bmp 21
- FERNWART_WEB_03.bmp 21
- FERNWART_START_01.bmp 22
- FERNWART_START_02.bmp 22
- FERNWART_START_03.bmp 23
- FERNWART_START_04.bmp 23
- FERNWART_START_05.bmp 24
- FERNWART_START_06.bmp 24
- FERNWART_START_07.bmp 24
- FERNWART_START_08.bmp 25
- Possible Dangers 27
- 7 System Overview 29
- 7-2 System Overview I-Remote 30
- TeleserviceVerbund.JPG 31
- LAN Connection via a Router 32
- 8 Installing a Modem 33
- Installing a Modem I-Remote 34
- Disk" button 34
- MODEM_INSTAL_04.bmp 35
- MODEM_INSTAL_05.bmp 35
- 9.1 General Notes 37
- RAS_INSTAL_00.bmp 38
- RAS_INSTAL_01.bmp 39
- RAS_INSTAL_02.bmp 39
- Fig. 9-4: Select connection 40
- RAS_INSTAL_05.bmp 41
- RAS_INSTAL_06.bmp 41
- Network Connections 42
- RAS_INSTAL_07.bmp 43
- RAS_INSTAL_08.bmp 43
- RAS_INSTAL_10.bmp 44
- RAS_INSTAL_11.bmp 44
- Configure the remote access 45
- Configure callback safety 45
- RAS_INSTAL_14.bmp 46
- RAS_INSTAL_15.bmp 46
- Finish the wizard 47
- General Information 51
- 12 Service & Support 53
- Kompetenz-Zentrum Europa 54
- Europa (West) - Europe (West) 55
- Europa (Ost) - Europe (East) 56
- sanjay.nemade 57
- Nordamerika – North America 58
- Südamerika – South America 58
- R911310612 60
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